Q & A
Q. What happens if my pet becomes injured or ill?
Q. Will I always have the same pet sitter?
Q. Are you bonded and insured?
Q. How do you handle pet accidents and destruction of property?
Q. Pet taxi service
Q. Should I do anything upon my return home?
Q. Can I have someone share pet-sitting responsibilities?
Q. What supplies should I have on hand?
Q. Will my dog be walked during temperatures extremes?
Q. What time will you visit my pets?
Q. Why do you need two sets of keys?
Q. How much notice of cancellation do you need?
Q. If I cancel with less than a 48 hour notice, will I incur any fees?
Q. Do I have to sign a contract?
Q. Do you have references?
Q. How do I pay?
Q. How are gratuities handled?
Q. What is the purpose of the e-mail service confirmation that gets sent when I book a service?
Q. If I get a confirmation, and need to adjust the dates of service or services being delivered, what should I do?
Q. Can I make changes to my service order?
If you have additional questions, please click here to contact us.